Whether you produce a single product, a large catalog, or you have an e-commerce website with many products, our representatives can handle your orders in a professional and effective way.
Our representatives understand the importance of each call and will thoroughly take each order with accuracy and speed.
Our system enables clients to choose their own e-commerce site for taking orders or clients may prefer to select one of our hosted customized solutions for compiling order information.
Our call center is truly a 24/7 service, completely web enabled, so you will never be charged extra fees for nights, holidays, or weekends. Your customers will have complete flexibility to place orders from any location at any time of the day or night and you will save yourself from the burden of maintaining and paying your staff to handle 24-hour order placement.
Messages and orders can be delivered in an assortment of ways: call out, ( home, cell, etc) hold for call in, e-mail, paging (digital/alpha), fax each page as taken, voice mailbox, retrieval by web, summary by fax, summary by e-mail. When sensitive information is gathered, orders are restricted to select types of delivery.
A personal Account Manager will be assigned to your account to verify that your order calls are processed in the appropriate manner. We can provide 24 hour e-mail support and will be here to assist you with any of your account needs.