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  • Help Desk ServicesComplete Outsourcing
  • Call Center Solutions24/7 Live Support
    • Reservations
    • Lead Capture
    • Virtual Receptionist
    • Order Taking
    • Telemarketing
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    • ITIL®
      • ITIL® Foundation
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      • ITIL® Service Operation (SO)
      • ITIL® Continual Service Improvement (CSI)
      • ITIL® Operational Support and Analysis (OSA)
      • ITIL® Planning, Protection and Optimization (PPO)
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Reservations

Let Our Trained Sales Agents Handle Your Reservations Process

Our Reservations service is great for travel and hospitality, sports and entertainment, parks and recreation and any other business industry needing exceptional customer service.

In today’s marketplace, customers have a lot of choices. While destinations may have great tourism attractions, great brand equity, attractive promotions, etc., the fact remains that a potential visitor has a lot of choice in how they spend their travel dollar. In addition, your close competition is also fighting for that same dollar. Great service and responsiveness can mean the difference between closing a sale and losing the opportunity. The XA Data Reservations Call Center service creates a focus on service for the potential visitors.

Our Reservations service offers your guest an easy way to interact with the destination on a level similar to what they would find when they enter your visitor center. Guests can compare offerings, ask questions and interact with live people during the reservation process which gives the destination a much more “accessible” feeling. In addition, our Reservation service also creates an interface for the guest to make modifications and cancellations to their itineraries for personalized service and increased customer retention.

Call Center Solutions

  • 24/7 Live Support
  • Reservations
  • Lead Capture
  • Virtual Receptionist
  • Order Taking
  • Telemarketing
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